Shipping Policy

We aim to deliver products safely and in a timely manner while maintaining product quality.

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation
  • Orders placed on weekends or holidays are processed on the next working day
  • Processing time may vary during peak seasons or due to high demand

2. Shipping Time

  • Standard delivery time is 3–7 business days depending on location
  • Remote or rural areas may require additional delivery time
  • Delivery timelines are estimates and may vary due to external factors

3. Shipping Charges

  • Shipping charges are calculated at checkout based on location and order size
  • Free shipping may be offered on selected orders or promotions

4. Order Tracking

  • Tracking details will be shared once the order is dispatched
  • Customers can track their shipment using the provided tracking information

5. Delivery Attempts

  • Delivery partners will attempt delivery multiple times
  • If the package is undelivered due to incorrect address or unavailability, it may be returned

6. Packaging

  • Products such as oils, cow ghee, seed products, and powders are packed securely to avoid leakage or damage
  • Eco-friendly and protective packaging materials may be used

7. Delays

  • Delays may occur due to weather conditions, transport issues, or other unforeseen circumstances
  • In such cases, support can be contacted for updates

8. Damaged or Missing Items

  • If the package is received damaged or items are missing, report within 24 hours of delivery
  • Provide clear photos or videos for quick resolution

9. Incorrect Address

  • Ensure that the shipping address and contact details are correct
  • We are not responsible for delays or losses caused by incorrect information

For any shipping-related queries, contact support with order details for assistance.