Shipping Policy

We aim to deliver products safely and in a timely manner while maintaining product quality.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation
• Orders placed on weekends or holidays are processed on the next working day
• Processing time may vary during peak seasons or due to high demand

2. Shipping Time

• Standard delivery time is 3–7 business days depending on location
• Remote or rural areas may require additional delivery time
• Delivery timelines are estimates and may vary due to external factors

3. Shipping Charges

• Shipping charges are calculated at checkout based on location and order size
• Free shipping may be offered on selected orders or promotions

4. Order Tracking

• Tracking details will be shared once the order is dispatched
• Customers can track their shipment using the provided tracking information

5. Delivery Attempts

• Delivery partners will attempt delivery multiple times
• If the package is undelivered due to incorrect address or unavailability, it may be returned

6. Packaging

• Products such as oils, cow ghee, seed products, and powders are packed securely to avoid leakage or damage
• Eco-friendly and protective packaging materials may be used

7. Delays

• Delays may occur due to weather conditions, transport issues, or other unforeseen circumstances
• In such cases, support can be contacted for updates

8. Damaged or Missing Items

• If the package is received damaged or items are missing, report within 24 hours of delivery
• Provide clear photos or videos for quick resolution

9. Incorrect Address

• Ensure that the shipping address and contact details are correct
• We are not responsible for delays or losses caused by incorrect information

For any shipping-related queries, contact support with order details for assistance.